Archive for April, 2009

The problems which we encountered earlier, when we attempted switching IPs were resolved on Wednesday.  Most of the Lower lever computers have been successfully switched.  Tomorrow, Friday, we willbegin on the middle level and work our way through the entry level computers – including Circulation.  The laptops will be the last group to be switched […]

Thursday, April 30th, 2009 at 11:10 0 comments

I know we’ve all been to a million customer service programs, but it’s good to hear things we already know repeated sometimes, in a slightly different way.  It brings what we know closer to the surface, and perhaps helps us put it into action more consistently. Just some highlights: The only part on any interaction […]

Thursday, April 30th, 2009 at 11:09 0 comments

See your retirement E-News below or go directly to our website at: http://www.osc.state.ny.us/retire/employers_e-news/index.htm Employer News Hot Topics Seasonal Employees and the Retirement System Do you hire seasonal employees to help you out during the summer months? Some employers assume their seasonal staff members cannot join the Retirement System, but this is not true. Any employee […]

Thursday, April 30th, 2009 at 11:05 0 comments

May Plum Benefits Entertainment Guide For a complete list of Broadway, Family, Sports, Music, Comedy, and other live events and attractions available, download the May Entertainment Guide or visit www.plumbenefits.com. May Event of the Month Shrek the Musical: Best Musical Nominee: Outer Critics Circle & the Drama League – Save up to 45% May Event […]

Thursday, April 30th, 2009 at 11:04 0 comments

As of Thurs AM. We need to work with staff at FPL, WL, and TCL to make sure they uploaded the correct files. Circ PoinDate      Location  Checkins  Checkouts Borrowers —- ——–      ——–  ——–  ——— ——— BLV      04/28/09  blv       0         214       0 chs      04/28/09  chs       0         138       0 COR      04/28/09  cor       0         242       0 CVL      04/28/09  […]

Thursday, April 30th, 2009 at 11:03 0 comments

As of 12:45PM. Note these are sorted by day, with some files dated yesterday and some today. Circ Point Date Location Checkins Checkouts Borrowers BLV 04/28/09 blv 0 205 0 chs 04/28/09 chs 0 138 0 COR 04/28/09 cor 0 242 0 CVL 04/28/09 cvl 0 140 0 EPL 04/28/09 epl 0 117 0 FML […]

Wednesday, April 29th, 2009 at 11:09 0 comments

Short (ALL CAPS) bibliographic records for titles reviewed in the following issues of selection tool journals have been added to ANSER: Publishers Weekly  4/13/09, 4/20/09 Library Journal  4/15/2009 Kirkus  4/15/2009 School Library Journal 4/2009 When linking new items, search first by title and link to the best (mixed-case) record, if available. Jerry Kuntz Electronic Resources […]

Wednesday, April 29th, 2009 at 11:02 0 comments

I know we’ve all been to a million customer service programs, but it’s good to hear things we already know repeated sometimes, in a slightly different way.  It brings what we know closer to the surface, and perhaps helps us put it into action more consistently. Just some highlights: The only part on any interaction […]

Wednesday, April 29th, 2009 at 11:01 0 comments

Here are the transactions processed as of 12:03 PM. Once you see your files processed, please remember to open PC Reliance again just to delete those data files (we don’t want them to cause any problems the NEXT time you use PC Reliance). Circ PoinDate      Location  Checkins  Checkouts Borrowers —- ——–      ——–  ——–  ——— ——— […]

Wednesday, April 29th, 2009 at 10:41 0 comments

ANSER is available. You can login to Horizon and use HIP. Report any anomalies to me or Rosemarie. You may upload your PC Reliance data in Horizon by using Circulation->Offline Circulation Control–>Offline Circ Utility->Upload Tranasactions.  You should upload only–do not Process the transactions (we’ll do that here). To check in items, we advise you to […]

Wednesday, April 29th, 2009 at 10:40 0 comments